We commit to respecting your online privacy data. We further recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. Information that is considered personal about you by us includes, but is not limited to, your name, address, email address or other contact information.
In order to use this website, you are required to register yourself by providing the following information which includes, but is not limited to: (1) Name; (2) User name; (3) Password; (4) Mobile number; (5) E-mail address; etc. Information collected is shared on SSL and is certified by GoDaddy. You can also choose not to provide information and continue as a guest, but in general some information about you is required in order to book hotel, retrieve hotel bookings; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site.
User Provided information: Our site’s online requisition form requires users to give us contact information (like your name, address, telephone number and email address), and demographic information (like your zip code/pin code) to book your stay. As a www.prefertrip.com member, you are required to provide a valid email address at registration and has option to choose a username or alias that represents your identity on our website.
We also may periodically obtain your Geo location to provide you with best booking options based on your location and in order to do so, personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources may be collected and added to our account information.
PreferTrip does not store any of your credit card information during any part of the booking process. PreferTrip acts as gateway and information entered such as credit card details, security code, expiration date, address, phone number and user information is passed over SSL to our payment partner RazorPay or EAN network for processing. PreferTrip at any time doesn’t store any of your credit / debit card information.
We are 100% committed to protect your private information and only certain information, such as your name, e-mail addresses, is collected and stored in order to, among other things, verify your identity, restore your bookings and for use as account numbers in our record system. Email addresses, Geolocations, Intellectual Property, listings viewed, any information entered in the contact us form or any other form displayed on any section of the website are also collected.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures and verified by GoDaddy.
We use data collection devices such as “cookies” on certain pages of our Websites. “Cookies” are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information, which is targeted to your interests. Cookies may be used whether you register with us or not. Any ads appearing on the site is published and marketed by PreferTrip directly and is not served by any third party as of now.
You further acknowledge that the Website may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services and products.
We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
Following registration, you can review and change the information you submitted except your display name, during registration. If you change any information we may keep track of your old information. You can change your registration information such as: name, address, city, state, zip code, country, phone number, and profile. To remove your profile so that others cannot view it, contact our customer support team at [email protected]. We will retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored ‘back up’ systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once We receive it. As new techniques or security techniques are made available, PreferTrip will continue to implement it and enhance its security features. However, “perfect security” does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through a two-step Alternate Dispute Resolution mechanism.
In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for sole arbitrator and in case both parties accept the proposed name, the said person shall be appointed as sole mediator. In any case the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties, however the parties in good faith will attempt to bind by the decision.
In case that mediation does not yield a result suitable or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. Arbitration shall be held at New Delhi, India. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts at New Delhi, India.
House No.90/5 AB, Ground floor,, Malviya Nagar, New Delhi – 110017, Delhi, INDIA